1. Delivery Within Cyprus
- Courier Delivery (ACS / GAP Akis Express / Kronos Express):
- Delivery Time: 1–3 working days from the dispatch date.
- Cost: As per each product
- Tracking: A tracking number will be provided via email or SMS.
- Pick-Up Point (where applicable):
- You can choose to collect your order from a designated pick-up point.
- Delivery Time: 1–2 working days.
- Cost: May vary based on location or provider.
2. International Delivery (EU Countries)
- Standard International Shipping (Registered Post or Courier):
- Delivery Time: 5–10 working days (depending on destination).
- Cost: Calculated at checkout based on your location and order weight.
- Note: Customs fees or import taxes may apply and are the responsibility of the customer.
3. Processing Time
- All orders are processed within 1–2 working days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
4. Delays
While we aim to meet the delivery times stated above, delays may occur due to:
- High order volume
- Courier or postal service delays
- Weather or other unforeseen circumstances
We appreciate your understanding and will notify you if there are any major delays.
5. Contact Us
For questions about your delivery, please contact:
